Our Terms of Service

Last Updated: November 9, 2026

Welcome to FaceKit by Kramer Ventures GmbH! These Terms of Service apply to all apps and services offered by Kramer Ventures GmbH. By using our apps, you agree to the following terms.

For inquiries, contact us at: contact@facekitapp.com

1. General Overview

These Terms govern your use of apps and services provided by Kramer Ventures GmbH, Hagenholzstrasse 81, 8050 Zürich, Switzerland. This includes subscriptions, in-app purchases, and any digital content or features offered within our apps. By using our apps, you accept these Terms and any additional conditions displayed at the time of purchase.

2. Subscriptions and In-App Purchases

2.1. Subscription Services

Our apps offer paid subscription services with auto-renewable functionality. Subscriptions provide access to premium features, exclusive content, or enhanced app functionality.

2.2. Subscription Types

• Subscriptions are available for varying durations, including weekly and yearly plans, as specified in each app.
• Pricing for each subscription plan is displayed in the app or web checkout prior to purchase and may vary by region due to taxes or exchange rates.

2.3. In-App Purchases

In addition to subscriptions, some apps may offer one-time in-app purchases, such as consumable or non-consumable digital goods. These purchases are billed separately from subscriptions.

3. Auto-Renewal Policy

• App Store subscriptions automatically renew unless canceled at least 24 hours before the end of the current billing period. Web subscription renewal terms are displayed at checkout.
• App Store renewal charges will be applied to your Apple ID account within 24 hours prior to the end of the current subscription period.
• The cost of renewal will be the same as the original subscription price unless otherwise stated in the app.

4. Refund Policy

App Store payments are processed by Apple through your Apple ID account. Refunds are subject to Apple's policies and must be requested directly from Apple Support. For App Store purchases, Kramer Ventures GmbH does not process refunds or payment disputes. Our order process for the web checkout opened from the FaceKit iPhone app is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for these orders. Paddle provides all customer service inquiries and handles returns. Other payments on facekitapp.com are processed by Stripe. See our Refund Policy. For web payment or refund questions, contact contact@facekitapp.com.

5. Cancellation and Management

Manage or cancel App Store subscriptions through your App Store account settings. For web subscriptions, use the management link in your receipt email; subscriptions bought through Paddle can also be managed at paddle.net. App Store cancellation takes effect at the end of the current billing cycle, with no refund for the unused portion. Web cancellation and refund terms are displayed at checkout.

6. FaceKit – Facecard

Facecard is a feature within FaceKit that generates a shareable attractiveness score based on your facial analysis. By using Facecard, you agree to the following:

• Sharing your Facecard is optional and entirely user-initiated. Kramer Ventures GmbH does not publicly display or distribute your Facecard without your action.
• Once you share your Facecard (via link, image, or other means), you are responsible for where and how it is distributed. Kramer Ventures GmbH has no control over content once shared externally.
• Facecard scores are generated algorithmically and are for entertainment purposes only. They are not a medical, professional, or objective measure of attractiveness.
• You may delete your Facecard data at any time by deleting your scan or account, which will remove the data from our systems. Previously shared links or images that have been saved externally are outside our control.

7. Not Medical Advice

FaceKit's scores, plans, routines and coach answers are general information for self-improvement. They are not medical advice, diagnosis or treatment. Talk to a doctor or dermatologist about any medical or skin condition.

8. Privacy Policy

We respect your privacy and handle your data in accordance with our Privacy Policy. By using our apps, you consent to the collection and use of data as described in the Privacy Policy. The Privacy Policy is accessible within each app and on our website.

9. Governing Law

These Terms are governed by the laws of Switzerland. Any disputes arising from these Terms will be subject to the courts of Zürich, Switzerland, unless the law of your country of residence gives you the right to bring a claim elsewhere.

10. Limitation of Liability

Kramer Ventures GmbH is not responsible for service interruptions or errors caused by third-party providers, including Apple. Our liability is limited to the fullest extent permitted by law.

11. Changes to Terms

Kramer Ventures GmbH reserves the right to modify these Terms at any time. Updates will be communicated through the app or other appropriate channels. Continued use of our apps after modifications constitutes acceptance of the updated Terms.

Contact Information

Kramer Ventures GmbH
Hagenholzstrasse 81
8050 Zürich, Switzerland
Email: contact@facekitapp.com